Shopping Information

Shopping Guide

How to Shop

Shopping at the Land Rover Gear is easy. You can place corporate orders online in a secure environment. We use the most advanced encryption technology available. Just follow the directions and you'll be able to select and purchase from among many products. Next to each of the items in our collection, you'll see the submit button to add to your cart.

To make a selection, enter the quantity you'd like to order in the quantity text box and then click the Add to Cart button and the item will be added to your shopping cart. When you've finished shopping, you can review totals, remove or add items to your selection, and submit your order.

You will see the shopping cart icon in the top right corner of your screen while you shop. You may click on this button at any time to view, modify or delete items from your shopping cart.

Product Search

The Land Rover Gear has two ways to make searching for products easier:

If you are looking for a specific product, the top navigation bar has a quick search space where you may enter the product name or item number. For example, type in "cap" and you will be directed to a search results page which will picture all the caps available on the eStore.

With each of the search options, you will be taken to a page, which will display your search results. From that results page you may choose to add the item directly into your cart or you may click on any of the images to see additional information about the product. If you don't find what you are looking for, or if you have a new idea for a product that isn't featured on the eStore, let us know! Email us at landrover@bdainc.com.

Inventory Availability

When placing your order online, you will see one of the following inventory status comments for each product with its availability. Please see below for descriptions for each.

In Stock: The item you are requesting is currently in stock and available to ship.
Pre-Sell: This item is available for advanced ordering. It will ship when in stock.
Back Order: The item you are requesting is on re-order, and will be available shortly. Any items you order which exceed the available quantity will remain on order in back-ordered status. These items will be shipped to you in one shipment when the last item becomes available. You will be charged for the items at that time. If you have any questions regarding back-ordered items, please call 1.800.842.6920 (Monday – Friday, 8:30 a.m. – 6:00 p.m. EST.) to speak with a customer service representative.
Discontinued: The item you are requesting is out of stock and no longer available.

Sizing Chart

	SM	MD	LG	XL	XX	3X	4X
Unisex/ Men's	34-36	38-40	42-44	46-48	50-52	54-56	58-60
Women's	4-6	8-10	12-14	16-18
Youth		8/9	10/12	14/16

Ordering & Payment Options

Online Ordering

Purchases can be made via VISA, MasterCard or AMEX.

When you purchase a gift certificate online, you will receive an electronic certificate via email. Our gift certificates can be redeemed online, in addition to via fax, phone or mail. Any gift certificate you purchase now will have a serial number, such as 1111-2222-3333-4444. Remaining balances on gift certificates can be used for future orders by re-entering your existing number. To obtain your gift certificate balance at any time, just e-mail landrover@bdainc.com or call 1.800.842.6920

You may use your gift certificate in several ways:

Online at http://landrover.bdasites.com
Over the phone at 1.800.842.6920 (Domestic calls) or 1.800.842.6920 (International calls)
Fax to 1.800.842.6710
Via U.S. Mail:
c/o BDA
15525 Woodinville-Redmond Rd. NE
Woodinville, WA 98072

Terms and Conditions:

Your Electronic Gift Certificate is immediately redeemable; please safeguard this information.
The value of this Electronic Gift Certificate is redeemable for all costs, which includes merchandise, applicable sales tax and shipping charges.
Electronic Gift Certificates are not redeemable for cash and cannot be returned for a cash refund.
Lost or stolen Gift Certificates cannot be replaced.
If your order total exceeds the Electronic Gift Certificate amount, please include payment for the balance.

International Orders

To place an international order, please email your selections or order confirmation number to landrover@bdainc.com. You will be notified within 24 hours via e-mail of the freight charges and order total. Once you have received your notification email, please respond with your confirmation within the next 72 hours. If we do not receive your authorization within that period of time, your order will be cancelled. You may also call your order into a Customer Service Representative at1.800.842.6920. A $20 processing fee will apply to all International orders.

International Payment Information

Standard International Delivery requires the consignee/customer to pay duty & taxes and brokerage fees mandated by the Government for which the shipment is received. Please check with your local agency for details on estimated fees. Land Rover Gear is not responsible for duties and taxes. The customer is responsible for these destination fees. If an international package is refused for any reason, we will not refund the customer for the merchandise nor shipping & handling charges. We do not pay for return shipping when the package is abandoned internationally.

International orders must be prepaid in U.S. dollars by credit card, check, money order, gift certificate, direct bill or wire transfer.

Please call 1.800.842.6920 or e-mail landrover@bdainc.com for a shipping quote and/or questions, Monday – Friday, 8:30 a.m. – 6:00 p.m. EST.

Sales Tax

We are required by law to collect applicable state tax on all purchases shipped to AL, AR, CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MI, MO, NC, NJ, NY, OH, PA, SC, TN, TX, UT, WA, WI

Shipping Information

Domestic Shipping and Handling Rate Chart

Shipping and handling charges will be automatically calculated and added to your order based on the total weight of your order. You will have a chance to review your final estimated shipping and handling charge prior to the completion of your order. A minimum shipping charge of $6.95 applies to each shipment. Upon checkout, you will have the option to ship via next day, 2-day, or 3-day air. In order to ensure same day processing, your order must be placed by 1 p.m. Pacific.

Same Day Shipping Options

If you would prefer an expedited shipping service you can do so online.

Upon Checkout, you will have the option to ship via Ground, 1-Day, 2-Day or 3-Day. If you would like same day processing, your order must be placed by 1 p.m. Pacific. $0.00 rush handling fee will apply.
If you have any questions about expedited shipping and processing, please call customer service at 1.800.842.6920.
Rush service not available for all International Orders.
If an international package is refused for any reason, Land Rover Gear will not refund the customer for the merchandise or shipping & handling charges. Land Rover Gear does not pay for return shipping when the package is abandoned internationally.

Customer Support

Our customer service representatives are available to answer your questions.

Hours of Operation:	Monday – Friday, 8:30 a.m. – 6:00 p.m. EST.
Toll free phone number:	1.800.842.6920
International phone number:	1.800.842.6920
Fax:	1.800.842.6710
Custom Orders:	1.800.449.0493
Email address:	landrover@bdainc.com
Mailing Address:	c/o BDA 15525 Woodinville-Redmond Rd. NE Woodinville, WA 98072

We appreciate your business and hope that you will visit the Land Rover Gear again in the near future.

Satisfaction Guarantee

If you are not completely satisfied with your purchase for any reason, return the merchandise within 30 days of receipt for exchange or refund. Refer to the Returns & Exchanges form (included with your shipment) or call 1.800.842.6920 for details.